Organiser. Équiper. Approvisionner. Accompagner.

This website is published by LUMIDESTOCK LTD, a private limited company registered in England and Wales under company number 17208010, whose registered office is at 167–169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom.

Contact: info@lumidestock.co.uk · +44 7496 834548

Purpose of this website

This website presents our services and lists equipment and products available from our partner manufacturers. Except where an order is placed through our online shop, this website does not constitute an offer of sale. Equipment listings are provided for information; the purchase contract for such equipment is concluded directly between the customer and the manufacturer.

Intellectual property

The content of this website, including text, layout and graphic elements, is protected. Product photographs and technical specifications remain the property of their respective manufacturers and are reproduced with permission.

Accuracy

Prices, specifications and availability are provided in good faith and may change without notice. Sterling amounts are indicative conversions from euro prices and are not binding.

LUMIDESTOCK LTD is the data controller for the personal data described below. We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

1. Personal data we collect

• Identity and contact details: name, company name, email address, telephone number, postal or delivery address.
• Enquiry and project information you choose to send us, including event dates, locations and requirements.
• Order and transaction records where you purchase through our online shop.
• Correspondence between us.
• Technical data collected by our hosting and analytics providers, such as IP address and browser type.

2. How we collect it

Directly from you, when you contact us by email or telephone, request a quotation, place an order, or engage us for a project. We may also receive contact details from event organisers, partners or manufacturers where you have asked to be introduced to us.

3. Why we process it, and our lawful basis

• To respond to enquiries and prepare quotations — legitimate interests.
• To perform a contract for consultancy, event organisation or the supply of goods through our shop — performance of a contract.
• To introduce you to a partner manufacturer at your request — performance of a contract or legitimate interests.
• To keep accounting and tax records — legal obligation.
• To send commercial communications — consent, which you may withdraw at any time.

4. Who we share it with

We share personal data only where necessary, with: partner manufacturers and suppliers, where you have asked to be put in contact or to have an order placed; payment service providers; our e-commerce and hosting platforms; transport, storage and installation providers; our accountants and professional advisers; and public authorities where required by law. We do not sell personal data.

5. International transfers

Some recipients are located in the European Union and in Türkiye. Where personal data is transferred outside the United Kingdom, we rely on adequacy regulations or on appropriate safeguards such as standard contractual clauses.

6. How long we keep it

Enquiries that do not lead to a contract are retained for 24 months. Records relating to contracts, orders and accounting are retained for six years from the end of the relevant financial year, in accordance with UK company and tax law. Marketing consents are retained until withdrawn.

7. Your rights

You have the right to request access to your personal data, to have it corrected or erased, to restrict or object to its processing, to request its portability, and to withdraw consent where processing is based on consent. To exercise any of these rights, write to info@lumidestock.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).

8. Cookies

This website uses cookies that are strictly necessary for it to function. Where we use analytics or marketing cookies, these are set only with your consent, which you may give or refuse through the cookie banner and change at any time.

9. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or disclosure.

1. Scope

These terms govern the services supplied by LUMIDESTOCK LTD ("we", "us") and any sale made through our online shop. They apply to business customers unless expressly stated otherwise. Any conflicting terms proposed by a customer do not apply unless we accept them in writing.

2. Two distinct arrangements

(a) Equipment and products. The machines, trailers and products listed on this website are supplied by partner manufacturers. Where you wish to purchase, we introduce you to the manufacturer and the contract of sale, the invoice and the payment are concluded directly between you and that manufacturer. We are not the seller of those goods, we do not take title to them, and we are not a party to that contract.

(b) Our services. Consultancy, project design, event creation and organisation, stand booking, integration, coordination, receiving, storage and installation are supplied and invoiced by us under a separate engagement.

Where we receive a commission or fee from a manufacturer in connection with an introduction, we will disclose this to you on request.

3. Quotations and prices

Quotations are valid for 30 days unless stated otherwise. Prices are expressed in euros and are exclusive of transport, installation and any applicable taxes or duties. Sterling amounts shown on this website are indicative conversions at a manually updated rate and are not binding; only the euro amounts stated on the quotation apply.

4. Payment

Our service invoices are payable by bank transfer to our account or by payment link, within the period stated on the invoice. Goods supplied by a manufacturer are paid directly to that manufacturer on its own terms. We reserve the right to charge statutory interest on late payment under the Late Payment of Commercial Debts (Interest) Act 1998.

5. Online shop

Orders placed through our shop are accepted when we send a confirmation. Delivery times are estimates. Risk passes on delivery. Where the customer is a consumer, the statutory right to cancel within 14 days of delivery applies, except for goods made to the customer's specification or perishable goods.

6. Warranty and after-sales

Equipment is covered by the warranty of its manufacturer and on that manufacturer's terms. After-sales service is provided directly by the manufacturer. We will identify the correct contact and follow up the matter where we can, but we give no warranty of our own in respect of goods we have not sold.

7. Our services

We perform our services with reasonable care and skill. Advice is given on the basis of the information supplied to us and of conditions known at the time. We do not guarantee any particular commercial result, level of turnover or profitability of a project or event. The customer remains responsible for obtaining the licences, permits and insurance required for its own activity.

8. Cancellation of an engagement

Where a confirmed engagement is cancelled by the customer, work already carried out and commitments already made on the customer's behalf remain payable. Cancellation terms specific to an event are set out in the corresponding quotation.

9. Liability

Our liability in connection with any engagement is limited to the fees paid to us for that engagement. We are not liable for indirect or consequential loss, including loss of profit, loss of revenue or loss of trading days. We are not liable for the acts, omissions, delays or defaults of a manufacturer, supplier, venue or organiser with whom the customer has contracted directly. Nothing in these terms excludes liability for death or personal injury caused by negligence, or for fraud.

10. Force majeure

We are not liable for any delay or failure caused by events beyond our reasonable control, including adverse weather, cancellation of an event by its organiser or by a public authority, transport disruption and supply failure.

11. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.